Hello,
Signed up with this casino around 7/2022. They let me signup, deposit, verified my account, and wager but after a few months of building up a profit and attempting to make my first withdrawal they flagged my account & closed it. I received an e-mail which i can forward but it states that they flagged/closed my account and they will allow me to withdraw my deposit but they will be retaining my profit.
I have deposited $1,250 into their book and tallied a balance of $4,666. They closed my account before i could even get my deposit back and ever since have not responded back to any of my e-mails. I have filed an official complaint with their gaming commission but communication has been lacking there as well. They owe me almost 5k and i really need some help here if possible.
Thank You,
Michael Kandersack